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Customer Service Training | Chicago
It is estimated that it costs 40% more to sell to a new customer than to an existing customer. And on average, unhappy customers will tell 27 other people about their negative experience. Un-trained customer service representatives can be costing your business or organization a lot more than you think.
Training Connection offers public Customer Service classes in Chicago and onsite Customer Service training countrywide.
The focus of the training is to ensure increased customer satisfaction, increased repeat business, increased customer referrals, decreased staff turnover and increase sales and profits.
We offer the following Customer Service courses:
- Exceptional Customer Service (1 day)
Customer Service Group Discounts
We offer the following group discounts on Customer Service Training:
- Book 2 students and save 10%
- Book 3 students and save 15%
- Book 4 or more students and save 20%
Students must attend the same class.
Customer Service Classes
Chicago | Oct, 2008 | Nov, 2008 | Dec, 2008 | Jan, 2009 |
| Exceptional Customer Service | Oct 24 |
Onsite Customer Service Classes
We deliver onsite Customer Service Training anywhere in the United States. For more information or to obtain a quotation click here.
