Beverly is a change infuser. Participants who attend her trainings have stated that she is transformative. It’s her creative way of framing content into a simple, easy to understand format that is then easy to process and apply.
Beverly is an enthusiastic, believable facilitator who has inspired individuals around the world. Those places include the United Kingdom, South Africa, Australia, New Zealand and of course the United States.
The topics which fall within her skillset are leadership, team-building, emotional intelligence, customer service, conflict management and conflict resolution just to name a few.
Beverly is a graduate of the University of Illinois (Urbana-Champaign), Fine and Applied Arts; an author of the book titled, Don’t Call Me “Bev”! Things That Work My Last Nerve; Who’s Who of Professional Executive Women; Certified MFBE; Screen Actors Guild.
Beverly is the professional facilitator who will make the positive difference during any and all training sessions.
The Customer Service class was smart and organized. The positive attitude from the instructor and interactive situations made learning fun again!!
Summer McQuoid | National Restaurant AssociationThis class provided a new perspective on customer service that I think will be very beneficial to me in the future. I think a lot of people in customer service have heard all the basics, but this training went deeper and was really able to connect the work to me personally. I thought it was very interesting and fun
Lauren Megger | onShoreI really enjoyed this course. I have attended several other courses but none of which I learned new ways to help me with my daily tasks. I am looking forward to attending another course in August and I will highly recommend this course to others.
Maria Perez | American College of Healthcare Executives